Privacy policy

Privacy Policy  
Last updated: April 11, 2025

This Privacy Policy describes how Turobot ("we", "our", or "us"), operated by Alexander Bencio as a sole trader under ABN 61 132 218 288, collects, uses, and shares your personal information when you use our website, Telegram bot, or any related services (collectively, “Turobot”).

1. Information We Collect

We may collect the following types of information:
- Email addresses for account creation, login, and receipts
- Payment information (processed securely via Stripe; we do not store credit card details)
- Usage data such as credits used, worksheets generated, and interaction logs

2. How We Use Your Information

We use your information to:
- Provide access to your account
- Deliver digital products such as credits and worksheets
- Send transactional emails including receipts, password resets, and confirmations
- Improve our services and respond to customer support requests

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with trusted third-party providers who help us operate the service securely, such as:
- Stripe (for payment processing)
- EmailJS (for sending email confirmations)
- Telegram (for bot delivery and access)

All third-party services are bound by confidentiality and data protection obligations.

4. Use of AI

Turobot uses artificial intelligence (AI) to generate educational worksheets and content. The AI does not collect or retain personal data from user interactions. Any inputs you provide (such as topics or prompts) are used only to generate results in real time and are not stored or reused for training.

While we strive to ensure quality and relevance, AI-generated content may contain errors or content that may not be appropriate for all audiences. It is your responsibility to review all content before using or sharing it.

5. Cookies and Tracking

Our website may use cookies or similar technologies to provide a better user experience. You can adjust your browser settings to disable cookies, but doing so may affect functionality.

6. Data Retention

We retain your information only as long as needed to provide our services and meet legal obligations. You can request the deletion of your data at any time.

7. Your Rights

You have the right to:
- Access your data
- Request correction or deletion of your data
- Withdraw consent at any time

To exercise your rights, contact us at admin@turobot.io

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and material updates may be sent via email or in-app notification.

9. Contact

If you have questions about this Privacy Policy or your data, please email:  
📧 support@turobot.io